Make business sense of networks and community

Does your business use digital channels to build mutually beneficial relationships with your customers, members - or even your staff? Networking supports the customer journey; community completes the customer life-cycle and fosters deeper relationships. We can help you make business sense of your networks and your communities.


simplysucceed is your roadmap and community for creating a profitable collaborative network. Authored by Shilbrook it is supported by 100’s of case studies, tools and templates and industry reports. It’s the go-to-place for expert advice and guaranteed results!

Strategy - why invest in community?

Want to make your operations more efficient? Discover new business opportunities? Improve communications? Become a fully social business, inside and out? Clarify your short-term and long-term aims for building relationships, and choose the right strategy, the right processes, the right platforms.

Our services - how can we help?

Need to create a vibrant community but don’t know where to begin, or how to train your staff? Our transparent, easy-to-understand programmes of work take you step-by-step through the complex process, from preparing the business case to launch and beyond.

About us

We’re social strategists who help organisations make business sense of networks and community online. We’ve been working with corporations, publishers, charities, professional associations, consumer groups and others for almost 20 years.

Peter Furtado

Lawrence Clarke

Our partners

Worried that a small consultancy can’t deliver everything it promises? We practice what we preach – with our own community of partners to help us support you, whatever your needs.